You are managing an internal Information Technology (IT) project for your organization. During planning, the WBS, schedule, and cost estimates developed by your team were approved and set as the project baselines but your critical resources keep getting pulled away from the project to support other projects and programs. Setting priorities across projects and programs in the performing organization is often responsability of:
a) The customer.
b) The project sponsor.
c) Senior management.
d) The project managers.
PMP Solution 7
The customer may not be the best choice since each project or program may have different customers. The same happen with project sponsors. On the other hand, project managers have the authority to manage to the objectives set for their own projects but not across projects. Senior management is responsible for setting priorities across projects and programs. It also manages portfolio. Therefore, rigth answer is c). [PMBOK 6th edition, Page 513] [Project Stakeholder Management].
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