PMP Exam Question 131

Aligned with PMBOK 6th Edition®.

5 Cs of Written Communications :

You have been hired to manage your first project using virtual teams. A senior project manager advises you that misunderstandings can be significantly reduced through using the 5 Cs of written communications. Which of the following is not one of them?

A. Correct grammar and spelling.
B. Cultural awareness.
C. Coherent logical flow of ideas.
D. Controlling flow of words and ideas.

5 responses on "PMP Exam Question 131"

  1. PMP® Solution 131.

    X A. Correct grammar and spelling relates to poor use of grammar or inaccurate spelling can be distracting and can also introduce distortions in the message, diminishing credibility. It is one of the 5Cs of written communica-tions.

    X C. Coherent logical flow of ideas relates to a coherent logical flow of ideas and using “markers” such as introduction and summaries of the ideas throughout the writing. It is one of the 5Cs of written communications.

    X D. Controlling flow of words and ideas relates to controlling the flow of words and ideas may involve graphics or just summaries. It is one of the 5Cs of written communications.

    The rest of the 5Cs of written communications are:
    -Clear purpose and expression directed to the needs of the reader relates to ensure that the needs and interests of the audience are factored into the message.
    -Concise expression and elimination of excess words relates to a concise, well-crafted message that reduces the opportunities for misunderstanding the intent of the message.
    Awareness of cultural and personal differences is about developing the team’s awareness of cultural and personal differences to reduce misunderstandings and enhance communication capability. It is a communication skill that support the 5Cs of written communications but not one of them. Therefore, right answer is B. [PMBOK 6th edition, Page 363] [Project Communications Management]

    Cheers

  2. Controlling flow of words and ideas

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